Privacy Policy

Overview

TopTalk helps job seekers practice English interview answers with model answers, sentence shadowing, reusable phrases, and paid practice access. This policy explains what information we collect and how we use it.

Information we collect

• Account information, such as your email address, name, and hashed password.
• Practice activity, such as saved phrases, vocabulary, progress, and member status.
• Payment status from our payment provider, such as whether checkout succeeded.
• Basic technical information, such as browser, device, logs, and security events.

Payment information

We do not store full card numbers. Payment details are handled by our payment provider. We receive limited payment metadata needed to unlock the correct TopTalk account after a successful purchase.

Local drafts

Some answer drafts may be saved in your browser storage so you can continue practice later. These drafts stay on your device unless a future feature clearly asks you to submit or sync them.

How we use information

• To create and secure your account.
• To provide interview practice, vocabulary, progress, and member features.
• To process checkout results and unlock paid access.
• To prevent abuse, debug issues, and improve the product.

Cookies

We use cookies or similar storage for login sessions and essential product behavior. With your consent, TopTalk also loads privacy-friendly Plausible Analytics throughplausible.shipsolo.io to measure aggregate page views and product events, such as starting checkout or practicing a question. Analytics is not loaded before you accept the consent banner, and declining keeps it disabled. The consent choice is stored in thetoptalk_cookie_consent cookie for up to 180 days. We do not use this analytics data for advertising or sell it to third parties.

Data sharing

We do not sell personal information. We share information only with service providers needed to operate TopTalk, such as hosting, database, authentication, analytics, and payment providers.

Data retention

We keep account and purchase records for as long as needed to provide the service, meet operational needs, prevent abuse, and comply with applicable obligations.

Your choices

You can contact us at support@toptalkapp.com to request help with account access, data correction, or deletion. We may need to keep limited records where required for security, fraud prevention, payment, or legal reasons.